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Showing posts with label censorship. Show all posts
Showing posts with label censorship. Show all posts

Sunday, 22 September 2013

The week Goodreads blows up

If you're on Goodreads, then you probably already know about the howls of anguish screaming across the internet. 
To summarise: a number of people on the site have made a hobby of slash-and-burn posts, reviews and shelves against certain authors. A number of authors have had very public meltdowns and abused bloggers and reviewers. It's been ugly on both sides. 
Goodreads took their toys away.
Both sides promptly imploded in fits of wailing and chest-beating. There's also been a good amount of somewhat-pompous "see-what-you-get" comments, which change to wailing and chest-beating and screams of betrayal as soon as said commentator realises they've also been targeted.

I stepped back from Goodreads a while ago. The dog-piling on both sides was part of it, as well as being repeatedly spammed by book recommendations from authors, but mainly it was time (I just don't have that much of it). I still have my account and my groups, and I swing by to see what's happening every now and then, but I don't live on the site.

The world of Goodreads is insular. Dogpiles and flame-wars happen on a regular basis. This time, Goodreads managed to make itself a target, and has now experienced dog-piling to the nth degree. Some of the comments immediately following the announcement validated it to some extent, but the response - banning some of the commentators - didn't make the site   come out of it smelling like roses. People should have the right to their opinions, whether you agree with them or not.

So for what it's worth, here are my thoughts:

1) Goodreads was always for readers. It was never really an author-friendly place, outside of the author groups. I kind of liked that; I'm part of a couple of groups that just jabber and chat, and I've never mentioned my books to them. As a reader, it's a pretty cool place to find new books, or re-discover old favourites.
I don't want every part of my life to be around promoting my books. I write the things, I've already lived them. Sometimes I just want to be a reader, and people change how they interact with you on that site when they find out you are an author. 
It's not hidden; anyone who clicks on my profile will find it, but I don't wander around forums talking about it. 
It would be the equivalent of walking through a shopping centre wearing my underpants on my head, ringing a bell and yodelling. I'd get a lot of attention but very little support.

2) Censorship is never a good thing. Neither is dickish behaviour. But personally, I'd rather know that someone is a complete dick by seeing what they've posted. It may be poison, but it's up front and in your face. On the 'net, you can avoid it by clicking away. Nobody ever straps your ass to a chair and forces you to respond to it. 
As a reader, it meant that stuff certain posters were particularly vicious about probably got a look from me out of interest sake if nothing else. Sometimes their points were valid, sometimes they were being dicks.
As a writer, I'd cringe every now and then on behalf of whoever was on the receiving end, but as a writer the first thing you should be doing in strapping on armour before you head into the wilds of any public forum. 
Getting into a net war with these guys is like throwing popcorn at a toddler; you will end up surrounded by a bunch of very angry people, and they tend to exchange popcorn for small nuclear devices. It's pointless and exhausting, and kind of leads me to the next point, which is something it took me a while to understand:

3) Readers don't really want authors to interact with them on their turf. That's bolded for a reason; if readers want to interact with a writer, they'll head on over to the blog, or twitter, or Facebook, and comment and chat. Places like Goodreads and the Amazon boards are places the reader doesn't want the author to butt in. It's like having the chef at a restaurant sit down at your table and watch you eat, and occasionally complaining about how you use your fork.  

4) A lot of this is down to bad behaviour by authors; spamming forums about their books and getting into flame wars when people told them to shut up, and in certain cases just being as needy as toddlers wanting attention. Goodreads/Amazon is not the place to throw yourself a pity-party because you've only sold three books a week, and people don't understand your unsung genius, and won't somebody please give you a hug and tell you they love you. As a writer this is awkward to read, however much I sympathise. To the average reader, this is the equivalent of pissing on a live wire and wondering why it hurts. 
There is now open hostility towards authors on both of these places, and to a point that hostility has been earned. Whether we like it or not is immaterial; that feeling of 'stay off of my block' is there and imbedded. Whining about it won't change it. Realising that it's there, and not escalating things is important; it won't help you one little bit, and poking this particular bear with a stick may result in a very short-lived writing career. If you need support, join an authors group. Leave the reader forums the hell alone if you are wearing your author's hat.
   
5) It is unlikely that things will change that much. Threats of mass exodus happen every time something changes on a site like this. There may be a dip in attendance for a few days, but in six weeks time, odds are people will be back on the site, reviewing and chatting, and getting worked up about something else. 

6) There is always something else. There is always somebody who wants to be vicious, and someone who feel moved to respond and escalate the situation. There is always someone to throw popcorn at. It's the price we pay for being part of that particular society. But the censoring of opinion in any society, whether it's on-line or in the real world, is a slippery slope, and nobody in their right mind will condone it. Who get's to decide whose opinion is valid, and whose is not? Who watches the watchers?
I may not like a lot of the stuff I see on Goodreads, but the people who post it have the right to speak out. If they come across as bullying or obnoxious, they've exposed that bit of themselves, and that's a good thing. People are quite capable of making their minds up about the stuff they write, eye-rolling, and moving swiftly on. If they expose valid issues and concerns, that is also a good thing. 
Gagging them is not. 

















Sunday, 4 November 2012

Amazon censorship & the saga of entitlement - a rant

There were no posts last week because in my usual effect on tech, blogger wouldn't let me log on. No idea why, it just decided it hated me. *sigh*

Be warned, since what follows is going to develop into a bit of rant. There will be Strong Language, because this whole unnecessary situation, plus a certain author, has frankly pissed on my battery.

There's a very unsatisfied rumbling amongst indie authors right now - because Amazon is removing reviews posted against other authors books. Check out Joe Konrath's blog here for a run-down on it. There's even a petition being started.

There has been mudslinging from some the authors behind the NSPH story (some of whom are now bewildered as to why they've lost reviews), and I can say that a glimpse of certain twitter feeds makes certain authors come across as self-entitled brats, with a side-order of issue. The folks concerned seem to have developed a hysterical loathing of indie authors, which would be funny if it wasn't so sad.   It's like the publishing equivalent of Burn the Witch. More on that later.

My issue with Amazon removing reviews is slightly different. One of the reasons given to authors who've queried why their reviews was removed is that you cannot review a product you are competing with, as a published author. I have a couple of problems with this.

First of all, I don't consider other authors as competition.  I'm a very small fish is a very big pond. There's plenty of room in this pond for authors - viewing someone as the enemy and developing a "Kill!Kill!" mentality is just plain silly. Other authors sales do not hurt me. In fact, I think other authors sales probably help me, especially if my books are listed under the "other customers who bought this also bought..." list.
(Sure, there are people out there who view anyone else who writes in their genre as foes worthy of hidden land-mines and nuclear reviews. These are probably the same folks who scream at reviewers who don't give them five stars and have their mothers write fifty slavering praise-ladden reviews on their work. Not my problem. Their sales have no correlation to mine. They also quite possibly wear their underpants on their heads. Again, really not my problem. It's pretty hard to start an internet war with someone who simply couldn't be bothered with that level of silliness.)

I actually keep hoping I'll get a few low star reviews on Amazon, because a large amount of the buying public now views books with only 4 or 5 star reviews with great suspicion. I'm definitely not complaining about the high starred reviews; because I'm not a moron, but I do wonder why they are all high. There has to be a few readers out there who read my stuff and thought 'meh.' They just don't seem to be posting reviews. The point is, low star reviews are part of doing business. You don't take them personally, the same way you can't let your ego bloat of high star reviews.

Secondly - as a reader, I've posted a LOT of book reviews on Amazon. A lot. These range from traditionally published authors to indies. Some of them I know, through social media or other places, the majority I don't. I've reviewed everyone from Tess Gerritsen (who I'm pretty sure doesn't know I'm on the planet) to Joe Garraty (who does) and both of whom write the kind of stuff I dream of achieving.

I'm not just an author, I'm a consumer, and a pretty avid one. I have a monthly book budget, for crying out loud, because without reading I would probably go utterly nuts on the daily commute and strangle the moron next to me with the soul-excrutiating techno version of Metallica pumping out of his ipod so loudly my teeth rattle.

So removing my reviews, which I've been posting since well before I became a self-published author on the kindle store, insults me as a loyal customer. I take time over these reviews. I try to make them coherent, and point out why I either liked or didn't like parts of the book, and if this new rule means I lose that ability, that's a pretty sharp slap in the face. You are telling me that I do not have the right to my opinion on goods I bought and paid for - and where I haven't bought them, I state so. Whether I bought them or not, my opinion is still valid.

On a cautionary note, I have no idea whether Amazon has removed any of my written reviews or not. I know they've removed some reviews on my books, which is ironic because it's made my star average increase, and I didn't know who the folks were that published those reviews. So in this case, Amazon have removed genuine reviews, written by people I do not know and have never met. I'm not sure how their programme decided those were unacceptable reviews, and to be totally honest, I don't really care.

What I do care about is that this seems to be an arbitrary form of censorship, brought on because of a vocal minority whose publishers actually have, and continue to, buy reviews, and the media that happily climbed on the bandwagon and turned a fifteen minute wonder into competition for Everest.
I care because your demands to police free-speech, dear NSPH authors,  have resulted in my right to said free-speech being compromised, to my being treated like my personal opinions as a reader are the equivalent of typhoid, and you are now whining because this has impacted you as well.

Right now, my personal feeling is that you ought to shut up and take your medicine with the rest of us. You asked for it, you got it, and I have zero patience for you right now.  What the hell did you think was going to happen?

As to the comments made by a certain author on twitter about being "pissed off because we can't pimp each others books any more, and there  still being plenty of places to pimp each other to hell" -  whether you aimed those comments at particular indie authors or not, you've got a history of utter disdain for this section of the writing community - who the blue fuck do you think you are? **

You've just compared a couple of authors to a section of industry that has zero relation to writing. (On a side note, that particular industry makes a lot more money than any of us.) Why? What right do you have to look down your pontificating, self-righteous little nose at anyone? Especially considering the published blurbs on Amazon from other best-selling authors for your books. This not only makes you arrogant, this makes you hypocrite, and shows you as having all the integrity and moral ethics of a hopped-up weasel. Well done. Your publisher and agent must be so proud.

Oh, wait - those blurbs were obtained by your publisher? Obviously that pulls you out of the pimping category, since you don't sell yourself. Someone else sells you instead. Well done on that. We couldn't accuse you of being a pimp. Not at all.

Get over yourself, dude. Seriously.



**Yes, I'm well aware that the authors concerned do not need my being defensive on their behalf. I'm not actually being defensive at all, what I am is annoyed, and not on their behalf.  I'm annoyed by the fact that a jacked-up, self-righteous hypocrite thinks it's fine to snark any other writer in this way on social media, because they are not published with the big 6. Irony here is that the authors concerned probably outsell this jack-ass on a regular basis, and used to have traditional contracts. They dropped their publishers to make more money.